Frequently Asked Questions:

Saskatchewan: All orders are currently on hold due to the cold front. Orders are set to ship out week of January 20

Manitoba: All orders are currently on hold due to the cold front. Orders are set to ship out week of January 20

Alberta: All orders with the exception of Edmonton and Calgary are on hold. We will ship these orders on the week of January 20.

Ontario, Quebec and Maritimes: orders may be slightly delayed depending on local weather patterns. We will revisit early next week to see what the weather outlook is and ship your orders as soon as we can.

Manitoba: You may experience slight delay due to the cold front. Orders are set to ship out week of January 31.

Saskatchewan: No province-wide areas for concern. However, some orders may be delayed due to cold front.

Alberta: No province-wide areas for concern. However, some orders may be delayed due to cold front.

Ontario, Quebec and Maritimes: orders may be slightly delayed depending on local weather patterns. We will revisit early next week to see what the weather outlook is and ship your orders as soon as we can.

Want to pick up your new green amigo? Sure thing! Come and pick up your order at one of our locations (Vancouver/Calgary). Here's how:

  • Add a comment to your order and mention that you would like to pick up your order.
  • You will receive a notification from us when your order is ready for pick up.
  • You have three business days to pick up your order after which it will be cancelled and refunded.
  • Pick up times are Mon-Fri 9AM to 5PM.


  • See you soon!

    Noooooo, we never repot a plant. Why not? Well there is actually a pretty good reason for that. The roots of your plant can rot when the excess water has nowhere to go. The growers plastic pot has holes so that excess water can always find its way out. This is why most people put their growers pot straight into the nice pot that is bought with the plant. So all you have to do when you receive your plant and pot is remove the packaging and voila! Would you still prefer to repot your plant? Read our instructions on how to make sure you do it right!

    Up to you! Our product pages have plenty of options for all of the plants that we offer. We don't automatically bundle a plant with a pot because we believe you should have options (who doesn't like options!). So make sure to add the pot that fits nicely with the rest of your home, or don't! up to you!

    We are so sorry to hear that. We take all complaints very seriously and will do everything we can to make it right. Please reach out to us any way you like. Facebook messenger, instagram, text or email. We're here to help.